Frequently asked questions

There are no stupid questions.

Frequently asked questions

  • How can I make a contribution?

    You can make a contribution using your credit or debit card.
    The cards accepted by our payment gateway are: VISA, VISA Electron, Mastercard or Maestro.

    We do not have Paypal or other payments methods because they charge higher transaction fees, that would have an impact on the creator.

  • When will you charge my contribution?

    You will be charged just after you have finished the contribution process. That is, after having filled all the shipping info and proceeded with the card payment through the secure payment gateway of Catalunya Caixa bank.

  • Can I contribute from anywhere in the world?

    Yes, as far as you have a card accepted by the secure payment gateway of Catalunya Caixa bank.

  • Are the shipping expenses included in the 50€ contribution?

    All shipping expenses are included in the 50€ contribution for shipments within Spain.

    For shipments within Europe the shipping expenses are 25,62€ (8,54 x 3) and for the rest of the world 36,12€ (12,04€ x 3) that will be added to the total contribution.

    The rewards will be send in 3 different shipments: The t-shirt 7 days after having made your contribution, on september the CD with the original soundtrack of Zuloak and in the spring of 2013 the DVD with your name in the credits.

    The shippings within Spain will be made through Paquete postal nacional and for the rest by International Mail.

  • Do you send anywhere in the world?

    Yes. The corresponding shipping expenses will be added to your 50€ contribution depending on the country you are contributing from.

  • How long until I receive the rewards at home?

    With your contribution to the move you will receive the t-shirt after 7 days of having made your contribution, on September the CD with the original soundtrack of Zuloak and in the spring of 2013 the DVD with your name in the credits.

    It is very important that you collect your package before 15 days, otherwise, they will be returned and will be saved until the next shipping.

  • Why do you need a telephone number for the shipping information?

    In order to be able to contact you in case that there is any problem with the shipping, the address you have entered or with your email address.

    It is very important that you collect your package before 15 days, otherwise, they will be returned and will be saved until the next shipping.

  • Can I make more than one contribution?

    Yes, entering again the details of the shipping and making a new contribution.

  • Who we are?

    This is a project of Fermin Muguruza and Talka Records and Films.

  • What is verkami+?

    verkami + is a tool to make specific crowdfunding campaigns developed with love by verkami's team, investigating new formulas to bring creative crowdfunding one step further, with the help of Linking Paths. All this would not have been possible without Fermin planting the seed and all his contributions to the concept.

Do you have a infrequent question? Don’t worry, it happens to all of us. Send us an email and we’ll answer you as soon as possible.

More questions?

Do you have a infrequent question? Don’t worry, it happens to all of us. Send us an email and we’ll answer you as soon as possible.